Privacy Policy
Welcome to BUTTIA. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains:
- What information we collect and why
- How we use and store your data
- Your rights and how you can exercise them
By visiting our website or making a purchase, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide when you interact with our website, place an order, or contact us. This may include:
- Contact details: your name, email address, phone number, shipping and billing address
- Order information: product selections, order history, preferences
- Payment details: processed securely by our payment providers (we do not store full credit card numbers)
- Technical data: IP address, browser type, device information, and website usage (through analytics and cookies)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your purchases or inquiries
- Personalize your shopping experience
- Analyze and improve our website and services
- Meet legal, tax, or regulatory obligations
Legal Basis for Processing (GDPR Compliance)
If you are located in the European Union, we process your data under one or more of the following legal bases:
- Contractual necessity: to process and deliver your order
- Consent: for marketing communications and optional services
- Legitimate interest: to maintain and improve our services, prevent fraud, and enhance security
Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with trusted third parties to provide essential services, such as:
- Payment processors to complete your transactions
- Shipping providers to deliver your orders
- Service providers that help us operate our website, analytics, or marketing tools
- Legal authorities if required to comply with applicable laws or legal processes
International Data Transfers
Your data may be stored or processed in locations outside of your home country, including servers in the EU, US, or other regions. When we transfer your personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information in compliance with relevant laws.
Data Retention
We keep your personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, tax, or accounting obligations
- Resolve disputes and enforce agreements
You can request that we delete your personal data sooner, unless we are legally required to retain it.
Your Rights
You have the right to access, correct, update, or request the deletion of your personal information at any time, regardless of where you are located.
Depending on your local laws, your rights may include:
- The right to know what personal data we hold about you
- The right to request corrections or updates
- The right to request deletion (“the right to be forgotten”)
- The right to object to or restrict processing
- The right to request a copy of your data in a portable format
To exercise any of these rights, please contact us at hello@buttia.com. We will respond to your request in line with applicable data protection laws, including GDPR for EU residents and other relevant regulations.
Cookies and Analytics
We use cookies and similar technologies to:
- Enable core site functions
- Analyze website traffic and performance
- Personalize your experience
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Children’s Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a minor has provided us with personal data, please contact us immediately at hello@buttia.com, and we will remove the information.
Data Security
We take appropriate technical and organizational measures to secure your personal information against loss, theft, unauthorized access, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the “Effective Date” revised accordingly. Significant changes will be communicated to you by email or through a notice on our website.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at hello@buttia.com.